DELIVERY AND RETURNS
Though we have a robust Quality Control process of all our products in place, in case of any issue with the size or any manufacturing defect, please note our exchange & return polices as under
- Size: Any issue in the size to be raised within 48 hours of receipt of item. The item can only be exchanged in this case and customer will have to bear the return courier charges. In case of non-availability of required size, the item would be eligible for a cash refund after deducting the applicable return courier charges.
- Manufacturing Defect: Any manufacturing issue to be raised within 48 hours of receipt of item. The item would be eligible for a cash refund after inspection in this case.
- Items should be unworn, unwashed, undamaged, and unaltered to be eligible for returns/exchanges.
- In case of an accepted return, items will be picked up through our courier partner.
- Accessories and Clearance sale items cannot be returned or exchanged.
- No return, No exchange, No refund in case of dislikes. We display clear product images and give a clear description of material, hence, request to choose your Titrit dress wisely.
- To start a return, you can contact us at email@example.com
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org
Shipping rates will be calculated on the checkout page.
We strive to fulfill orders as soon as you place them. In most cases, your order will be sent to our delivery partner within 1-2 business days. Our business days are Monday-Saturday.
Shipments are dispatched within 48 working hours of orders placed in normal circumstances. However, in case of pre-booked orders or orders that require finishing prior to dispatch may take longer. For further assistance you can email email@example.com
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